Licensed Health Insurance Agent – Medicare

Job Description:

• Answer inbound calls from customers exploring Medicare health insurance options
• Conduct comprehensive needs assessments using active listening and consultative sales techniques
• Educate customers on available Medicare health plans, benefits, products, and services
• Recommend solutions based on each customer’s healthcare and coverage needs
• Guide conversations toward successful enrollment
• Complete health plan enrollments while meeting sales and performance expectations
• Identify additional customer needs and available solutions when appropriate
• Build trust with members and prospective customers through clear communication
• Navigate multiple systems while maintaining accuracy, efficiency, and compliance
• Protect customer information and follow privacy, security, and HIPAA requirements
• Represent BroadPath, a Sagility Company, and client partners professionally

Requirements:

• Active resident Health Insurance Producer License
• Ability to obtain reciprocal state health insurance licenses when required
• High school diploma or equivalent
• Previous sales, customer service, call center, or health insurance experience preferred
• Strong communication and active listening skills
• Customer-focused approach with ability to build trust and rapport
• Strong computer navigation skills and ability to work across multiple systems
• Accuracy and attention to detail in a fast-paced environment
• Ability to remain seated for extended periods while working remotely
• 19" or larger monitor with VGA or HDMI port and appropriate cable
• USB wired mouse; USB wired keyboard optional
• Reliable hardwired internet connection with minimum 25 Mbps download / 10 Mbps upload
• Ethernet cable
• Private, distraction-free workspace protecting member confidentiality
• Employment may require successful background, employment, education, licensing, and other screening checks

Benefits:

• A 100% remote work environment
• Instructor-led virtual training
• Support and coaching from leadership throughout the assignment
• Collaborative virtual environment
• Company-provided laptop, heet, and Bhive webcam
• Weekly pay
• Opportunities to earn additional compensation through training, performance, attendance, and project-specific incentives
• Training completion bonus
• End-of-season bonus
• Project-specific incentive opportunities
• Paid training